Privacy notice

Account10 is provided by Samyukti ("we", "us"). This notice explains what personal data the Account10 service handles, why, and the choices you have.

Business data and personal data

Your organisation enters business records into Account10: customers, suppliers, employees, items, and documents. For that data, your organisation decides what's collected and why, and we handle it only on its behalf, to provide the service. Ask your organisation's administrator about it first.

For the people who use Account10, and for visitors to this site, we decide how the data is used, as this notice describes.

Personal data we collect

• Your name, email address, and role, which your administrator sets up when they add you.
• Sign-in records. You sign in with a one-time code sent to your email, so we don't store a password for you.
• Security and usage logs: IP address, browser, the time of each request, and an audit trail of the records you create and change.
• What you send us when you write to support.

Cookies

We use only the cookies the service needs: one that keeps you signed in, and short-lived ones while you sign in. There are no advertising or analytics cookies, and no third-party trackers.

Use of personal data

• To provide, secure, and support the service.
• To keep the audit trail that accounting records need.
• To meet legal obligations.

We don't sell personal data, and we don't use it for advertising.

Data storage and sharing

Account10 runs on Google Cloud in Singapore. We share data only with providers that help us run the service, such as hosting and email delivery, under contracts that limit their use of it, and with authorities when the law requires it.

Data retention

We keep your organisation's data while it uses Account10. When it stops, your organisation can export its data first, and then we delete it. Laws on accounting records may require your organisation to keep its books for longer; that's its decision. Security logs are kept only as long as they're needed to protect the service.

Data protection rights

Depending on where you are, including under India's Digital Personal Data Protection Act, 2023 and the UAE's Personal Data Protection Law, you can ask to see, correct, or delete your personal data, withdraw consent, and raise a grievance. For data your organisation entered, ask its administrator. For anything else, write to support@samyukti.com.

Security

Data is encrypted in transit. Access is controlled by roles and policies, and changes are recorded in the audit trail.

Children

Account10 is a business service and isn't meant for anyone under 18.

Changes to this notice

When this notice changes, we update the date at the top. We tell administrators about significant changes before they take effect.

Contact

Write to support@samyukti.com with any question or request about your data.