Terms of service

These terms cover your organisation's use of Account10, provided by Samyukti ("we", "us"). By using Account10, you accept them on your organisation's behalf. A signed agreement with us takes precedence where it differs.

Service description

Account10 is an online accounting and operations system, with a web app, a REST API, and access for AI assistants. We improve it over time, and we tell administrators about changes that affect how they work.

User accounts

Your administrator decides who can use Account10 and what each person can do. Keep the email you sign in with secure, because a one-time code sent to it signs you in. Your organisation is responsible for what its users do in Account10.

Data ownership

Your organisation owns the data it enters. You let us store and process it only to provide the service. You can export it at any time through reports or the API.

Acceptable use

• Don't use Account10 for anything unlawful, including false records or tax evasion.
• Don't try to get around security, read data you aren't allowed to, or disrupt the service.
• Don't resell access to Account10 without our written agreement.

AI assistants

An AI assistant you connect acts with your permissions. It can read records and draft documents, but only a person can post them. Check drafts before you post them; you're responsible for what you approve.

Tax and accounting responsibility

Account10 calculates tax and posts entries from the settings, rates, and documents your organisation enters. Filing returns and accounting judgements remain your organisation's responsibility; check them with your adviser.

Fees

Fees are as set out in your order or agreement with us, plus any applicable taxes.

Availability and support

We work to keep Account10 available and secure, and we schedule maintenance to keep disruption low. Support is by email at support@samyukti.com.

Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, and our total liability is limited to the fees your organisation paid in the 12 months before the claim.

Termination

Your organisation can stop using Account10 at any time. We may suspend access for a serious breach of these terms, after telling you why where we can. Either way, you can export your data before it's deleted.

Governing law

These terms are governed by the laws of India, and the courts at Kochi, Kerala, have jurisdiction.

Changes to these terms

When these terms change, we update the date at the top and tell administrators about significant changes before they take effect.